MMI Community Management Services

Meeting Attendance - Organize and attend annual and special meetings of Owners and of the Board of Directors of the Association, including the preparation of notices, agendas and other necessary documents.
Provided Leadership - Guide and assist members of the Board of Directors of the Association in the performance of their duties and obligations.
Streamline Administration - Guide and assist the Association in the development and refinement of policies and procedures.
Governing Documents Conformance - Advise and assist in the administration of the provisions of the Governing Documents.
Recordkeeping - Keep all records of the affairs of the association and the Association, including the Declaration, Articles of Incorporation, Bylaws, Resolutions, Rules and Regulations, policies, minutes of meetings, copies of contracts, etc. (These records belong to the association.)
List Management - Maintain registers of Owners, Renters, Officers and Directors and such other registers or schedules as required by the governing documents.
Correspondence - Attend to all necessary correspondence on behalf of the Association
Owner Communication - Resolve individual Owner requests as they pertain to the administration of the association, its common elements and governing "Rules and Regulations".
Insurance Management - Administer the Association's insurance portfolio including the filing of all claims.

MMI
Community Management Services

Financial Services

Develop Preliminary Budget - Assist the Owners Association in the preparation of an annual budget. The budget is generally based on prior operating expenditures, estimated future expenses and required capital replacement reserves.
Accounting - Account for assessments and all other funds received on behalf of the Association. See Contents of Financial Reports
Bank Account Maintenance - Maintain checking, savings and other banking accounts in the name of the Association. Bank accounts will be maintained separately from all other accounts of MMI. The funds in these accounts will not to be commingled with any other funds administered by MMI.
Monitor Delinquencies - Notify Owners of any delinquency and take reasonable action for the collection of the delinquent assessments as determined by the Association or its Collections Resolution.
Accounts Payable - Make all disbursements from the Association's accounts for normal recurring expenses as provided in the budget and as approved by the Association.
Monthly Reporting - Furnish monthly and year-end financial reports prepared on a modified accrual basis, which include all income and expenses and reflect the net cash position of the Association.
Audit - Assist in the annual audit of the Association.

MMI
Community Management Services

Physical Property Services

Provide General Care - As directed by the Association, authorize and facilitate those activities which are necessary to maintain the property.
Employee Supervision - Coordinate the activities of association employees required for the operation and maintenance of the property.
Negotiate Contracts - On behalf of the Association, negotiate contracts for pool maintenance, landscaping, trash removal and other services as necessary and/or advisable.
Regularly Property Site Visits - Make periodic site visits. Monitor contractor performance.

MMI
Community Management Services

Architectural Review Services

Establish, Coordinate and Provide the Administrative and Secretarial Functions - MMI will provide support to the Architectural Review Committee (ARC), including preparation, review and approval of architectural applications, correspondence with owners requesting ARC compliance or completion of applications, and all necessary correspondence related to the ARC.
Regularly Property Site Visits - If requested by the board, MMI will make site visits to observe, record and monitor architectural & rules violations and report to the ARC or the Board of Directors, in accordance with Association Policy.

MMI
Community Management Services

Support Services

24-Hour Emergency On-Call: Two MMI managers are on-call 24 hours per day, 7 days per week - including weekends and holidays. This service is provided to assist owners in emergency situations that threaten individual or community property. Backed by plumbers, electricians, restoration specialists, and other contractors, MMI facilitates the appropriate response to emergency situations.
Communicate with Property Owners - to understand their issues and find appropriate solutions.
Issue Work Orders and Monitor Contractor Performance - to ensure that work has been completed in a timely and satisfactory manner.
Issue Notices of Violations of association rules and regulations.
Prepare, Copy, Print and Mail Association Written Communications - When permitted by your documents, electronic mailings will always be done to those owners who have access to email. Our systems will generate email, but for those without access, mailing labels will print. This saves time and money.
Prepare and Mail Resale Certificates and Welcome Information to New Owners - All associated costs are paid by the sellers and buyers.
Administer Clubhouse, Party Room, Pool, Meeting and Other Schedules - Some schedules are public and some not. MMI will post the required notices online and will mail, when necessary